Careful Technologies, Inc.
Effective Date: May 25, 2026
Last Updated: May 25, 2026

1. Introduction

Careful Technologies, Inc. ("Careful Technologies," "we," "us," or "our") is a Delaware corporation that develops fraud prevention software exclusively for banks and credit unions. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website at careful.help and our fraud prevention software and services (collectively, the "Services").

By accessing our website or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or Services.

2. Who This Policy Applies To

This Privacy Policy applies to:

Visitors to our website at careful.help. Representatives of banks, credit unions, and other financial institutions who interact with us in connection with our Services ("Institutional Clients"). Employees, contractors, and agents of Institutional Clients who access our administrative tools or dashboards.

This Privacy Policy does not apply to the end customers of our Institutional Clients. The collection and processing of end customer data is governed by the privacy policies and data agreements of the Institutional Client, not by Careful Technologies. End customer data processed through our Services remains within the Institutional Client's own infrastructure and is not stored or retained by Careful Technologies.

3. Information We Collect

Information You Provide Directly When you visit our website, submit a contact form, book a call, or communicate with us, we may collect:

Your name. Your email address. The content of your messages and inquiries.

Information Collected Automatically When you visit our website, we may automatically collect certain technical information including:

Your IP address and approximate location. Browser type and version. Device type and operating system. Pages visited and time spent on our website. Referring URL and exit pages.

This information is collected through standard web technologies including cookies, log files, and analytics tools.

Information From Institutional Clients When an Institutional Client engages our Services, we may collect information necessary to administer and maintain the relationship including:

Contact information for authorized representatives. Contract and billing information. Technical information required to integrate our Services with the Institutional Client's systems.

We do not collect, store, or retain the personal financial data, transaction data, or account information of the Institutional Client's end customers. All such data is processed within the Institutional Client's own infrastructure.

4. How We Use Information

We use the information we collect for the following purposes:

To respond to inquiries and communicate with prospective and current Institutional Clients. To provide, maintain, and improve our Services. To administer contracts and billing relationships with Institutional Clients. To send relevant communications about our Services, updates, and industry developments. To analyze website usage and improve the visitor experience. To comply with applicable legal obligations. To protect the security and integrity of our Services and website.

We do not sell personal information to third parties. We do not use personal information for targeted advertising.

5. How We Share Information

We do not sell, rent, or trade personal information. We may share information in the following limited circumstances:

Service Providers We may share information with trusted third party service providers who assist us in operating our website and delivering our Services, including cloud hosting providers, analytics platforms, and communication tools. These providers are contractually obligated to use information only as directed by us and in accordance with this Privacy Policy.

Legal Requirements We may disclose information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, protect the safety of any person, or investigate fraud.

Business Transfers In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, information we hold may be transferred as part of that transaction. We will notify affected parties as required by applicable law.

With Your Consent We may share information in other circumstances with your explicit consent.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain our business relationships with Institutional Clients, and to comply with our legal obligations. When information is no longer needed, we delete or anonymize it in accordance with our internal data retention practices.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve the visitor experience and analyze website usage. Cookies are small text files stored on your device by your browser.

We use the following types of cookies:

Essential cookies that are necessary for the website to function properly. Analytics cookies that help us understand how visitors interact with our website so we can improve it.

You can control cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Data Security

We implement appropriate technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or destruction. These measures include encryption, access controls, and regular security reviews.

While we take reasonable steps to protect information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information including:

The right to access the personal information we hold about you. The right to request correction of inaccurate information. The right to request deletion of your personal information, subject to legal and contractual obligations. The right to opt out of marketing communications at any time by following the unsubscribe instructions in any email we send or by contacting us directly.

To exercise any of these rights, please contact us at the details provided in Section 12 of this Policy.

10. Children's Privacy

Our website and Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or applicable law. When we make material changes, we will update the effective date at the top of this Policy and notify Institutional Clients as appropriate. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Careful Technologies, Inc.
Email: privacy@careful.help
Website: www.careful.help